“Bringing a
personalised
touch to facilities
management”
what we do
Henderson Brown are experts in Residential and Commercial Building Management, providing
services tailored to our client's needs creating a reputation for reliability and attention to detail.
Our services
✦ Residential Facilities Management
✦ Residential Place Management
✦ Commercial Facilities Management
WHO WE ARE
Henderson Brown is the market leader in facilities management with a proven ability to develop and apply operational models that drive high rates of resident engagement, active capital gains and a positive reputation for each property within our care. We have a proven ability to foster communities within the properties we care for and deliver world-class operational management.
WHY US
Henderson Brown brings a unique offering to the residential apartment market with a proven ability to successfully manage a broad range of properties coupled with a focus on the delivery of professional resident services. Further to ensuring the efficient operation of your property, we work with residents to create connected communities and build a positive reputation within each building under our care.
“Making your house a home and your home a community.”
about us
For over 25 years, Henderson Brown has been a leader in facilities management across the Melbourne metropolitan area. With expertise in Residential and Commercial Building Management, Henderson Brown's excellence in providing services tailored to our client's needs has created our reputation for reliability and attention to detail.
With over five billion dollars of assets under management, the Henderson Brown team is entrusted to support a broad range of clients to achieve peace of mind knowing their valuable property is in good hands.
Providing an environment that offers support services for residents and a return on investment for owners is one of the most challenging, yet highly rewarding, ventures one can undertake. No matter the size of a residential building, it has the power to shape lives and create a supportive community.
At Henderson Brown, we understand this better than most with personal experience living in an apartment community, we understand the level of service and support residents appreciate.
Every property offers an opportunity to create a unique community through the location, amenities available, and the people that choose to make it their home. Our philosophy is simple and remains at the core of all we do ’to make your house a home and your home a community’.
Henderson Brown is a Member of the ‘Facilities Management Association of Australia'.
Our Services
Residential Facilities Management
Henderson Brown has extensive experience in developing service models to support the unique needs and preferences of each property we care for. We provide highly skilled staff to deliver building management and concierge services that support your resident community to have confidence that their home is in safe hands.
Our active approach to facility maintenance focuses on ensuring reliability through programmed annual maintenance planning and our capability to respond quickly in the event of issues to minimise impacts on residents.
Residential Place Management
A tailored Place Management strategy is crucial to the success of any residential development. With increasingly higher expectations, discerning investors are choosing developments that offer them a lifestyle experience and a sense of community in addition to the high-quality amenities provided by the development team.
At Henderson Brown, we have a proven ability to deliver Place Management programs that foster resident engagement and create a positive community environment. The return on investment in a Place Management program is far-reaching, from higher occupancy rates and positive reputation for the property and the development team to increased property values for owners.
Commercial Facilities Management
The Henderson Brown Commercial Management division offers a holistic management solution for commercial buildings and offices. Our multi-disciplinary team has a strong understanding of the planning, operational processes and contract management skills required to ensure all works are completed safely, in a timely manner, and provide the highest standard for business clients.
